Grab That Call.

Pricing

Simple pricing, in writing, no surprises.

A one-time implementation fee based on the package that fits your business, confirmed in writing after a free consultation, never quoted over the phone. You pay platform usage directly, and we never mark it up.

Implementation packages

Starting prices for three ways in.

Call Capture Setup

$2,500 one time

One call assistant, one main flow

  • One automated call assistant, one main call flow
  • Up to 25 approved FAQs
  • Lead capture
  • Two transfer destinations
  • Email summary of each call
  • Structured testing before launch
  • Handoff guide

Booking and Lead Routing

$4,900 one time

Everything above, plus

  • Everything in Call Capture Setup
  • One calendar for appointment booking
  • Two call paths
  • Caller qualification logic
  • A confirmation message
  • Expanded testing before launch

Custom Call Operations

Starting at $9,500

Multi-location and integrations

  • Custom routing for multiple locations or departments
  • Up to three call paths
  • One CRM or dispatch connection
  • Custom reporting fields
  • Custom acceptance testing

Custom Call Operations begins with a $249 Call Readiness Audit, because complex work needs a review of your current call process before final pricing. The audit is credited toward an implementation booked within 14 calendar days.

Book a free 30-minute consultation

The consultation identifies the right scope for your business. Your final scope, price, and timeline arrive in writing after the call, never quoted verbally during it.

What it costs to run, each month

You pay the platform directly. We never mark it up.

Platform pricing varies by provider and configuration. Voice calls generally run about $0.07 to $0.31 per minute, and phone numbers cost about $2 a month. You pay the platform directly, on your own card. Grab That Call does not bill or mark up this usage.

Example: 30 calls a week averaging 2.5 minutes is about 325 minutes a month. At $0.13 to $0.15 a minute, that’s roughly $42 to $49 in voice usage, plus the phone number and any separately priced features. Your written quote includes an estimate based on your actual call volume.

Optional ongoing support

Declining it doesn’t disable your receptionist.

The 30-day correction window for genuine setup defects applies either way. Every paid plan below also includes a monthly review of real calls, so quality checks continue after launch, not just at the start.

Maintenance Essentials

$199/mo

Monthly review of up to 10 calls and one requested change of up to 45 minutes. Email support with a two-business-day response target.

Optimization Plan

$349/mo

Review of up to 20 calls, up to 90 minutes of changes, a brief monthly results summary, and a quarterly planning call.

Quarterly Tune-Up

$295 each

Review of up to 20 calls, one 45-minute meeting, and approved script updates.

Additional Work

$250/hr

Approved work outside your package or support plan, billed in 30-minute increments. No commitment required.

Add-ons

Priced up front, so nothing surprises you later.

  • Additional call pathA separate flow for another caller type, department, or service. $500
  • Additional calendar or locationOne additional calendar or location with complete scheduling rules and access. $400
  • CRM or dispatch connectionOne connection. Included free for the first connection in Custom Call Operations; an add-on for other packages or additional connections. $700
  • Additional testing cycleAnother testing cycle when approved rules change after acceptance testing. $350
  • Rush schedulingAvailable only when workload allows. +25%

Payment terms

Straightforward, both directions.

  • A 50% deposit schedules your implementation.
  • The remaining 50% is due before go-live or final handoff.
  • The deposit becomes non-refundable once discovery or build work begins.
  • Add-ons and change orders are approved in writing and paid before the added work begins.
  • Monthly support is paid in advance. Unused support time does not roll over.

Every package includes

The basics, never an upsell.

  • A greeting that identifies itself as AI and announces recording.
  • Structured testing and acceptance calls with you before launch, plus two rounds of revisions.
  • A 30-day correction window for genuine setup defects, at no charge.
  • A full handoff: your account, your number, your data. Nothing locked to Grab That Call.

New features, business or hours changes, added call paths, integrations, or a change in direction aren’t setup defects. They’re welcome, they’re just quoted and approved in writing first, at $250 an hour in 30-minute increments. Full terms at grabthatcall.com/terms.

Next step

Ready to see what your setup would cost?

Thirty minutes, no pressure. We’ll talk through your call volume and the right package, then send the exact price in writing.

Book your free 30-minute call Send a message instead